EN 50518:2019 CAT 1 - HIGHEST EUROPEAN STANDARD
Our Alarm Receiving Centre is built in accordance with the EN 50518:2019 standard — the highest standard in Europe for remote monitoring and alarm receiving centers.
1. DETECTION
Suspicious activity is identified through automated or manual monitoring.
2. INTERVENTION & PREVENTION
Real-time actions, such as live audio warnings or deterrents, are taken to address and mitigate the detected activity.
3. ESCALATION
Relevant authorities and designated keyholders are informed for necessary action.
4. REPORTING
A detailed incident report is documented and shared with clients for their records and analysis.
TAILORED SOLUTIONS
Whether you are a business looking to improve your security or an installer seeking a reliable Alarm Receiving Centre (ARC), our team can help. We
LIVE AUDIO INTERVENTIONS AND RAPID RESPONSE
Live audio interventions instantly deter intruders by alerting them they're under surveillance, prompting most to leave immediately.
QUICK SETUP AND 24/7 SUPPORT FOR INSTALLERS
Installers receive 24/7 support. Our team quickly resolves any challenges to keep installations on schedule.
EN 50518:2019 - TRAINED PROFESSIONALS
Our ARC is fully certified, and our monitoring operators are expertly trained professionals, ensuring your assets are protected at all times.
SEAMLESS INTEGRATION
REDUNDANCY AND RELIABILITY
At MYNET, we place an unwavering emphasis on redundancy and reliability to ensure the continuous and dependable operation of our Alarm Receiving Centre (ARC). Our commitment to providing an uninterrupted service extends to multiple aspects - Redundant Power Supplies, Robust Communication Channels, Backup Systems and Failover Mechanisms, Uninterrupted Surveillance, Regular Testing and Maintenance.
DISASTER RECOVERY - MULTIPLE LOCATIONS
One location is not enough to ensure continuity of service, so in order to provide uninterrupted security to our clients we have two Alarm Receiving Centres, one located in IRELAND and the other located in SOUTH AFRICA.
Each has the ability to take over the monitoring requirements of the other.
All of the above gives our customers confidence in continued service during crisis and are integral to an effective disaster recovery plan.
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WHY INSTALLERS CHOOSE US?
We provide comprehensive 24/7 technical support to installers, ensuring they have expert assistance whenever challenges arise. Whether it's a complex system setup or troubleshooting, our team is always ready to help, offering on-site guidance to ensure proper connections and functionality.
Our flexible pricing ensures that installers can access high-quality support without breaking the budget. With our technical expertise and dedication, we make sure installers can rely on us for any issue, big or small.
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